Privacy Policy

• Effective Date: August 15, 2025

Cloudstine Automation Private Limited (“CloudStine”, “we”, “our”, or “us”) is committed to safeguarding personal data and maintaining transparency in all data processing activities. This Privacy Policy explains how we collect, process, store, disclose, and protect personal information when users access our website https://cloudstine.com/ or engage with our services globally.

Applicability

This policy applies to all clients, prospects, website visitors, and business partners across all jurisdictions where our services are offered. It governs both online and offline data collection activities.

Categories of Personal Data

We collect and process personal data including identity data such as full name and company name, contact data such as business email address and phone number, technical data such as IP address and device information, usage data related to website interaction and session behavior, and communication data including emails, inquiries, and support interactions.

Methods of Data Collection

Personal data is collected through website forms, direct communication channels such as email and calls, cookies and tracking technologies, and where applicable, through third-party integrations and publicly available sources.

Purpose of Processing

We process personal data for legitimate business purposes including delivering consulting services, managing client relationships, handling communication, improving our website and service experience, supporting marketing activities, and ensuring compliance with legal and regulatory obligations.

Legal Basis for Processing

Where applicable, we rely on lawful bases such as user consent, contractual necessity, legitimate business interests, and compliance with applicable legal obligations to process personal data.

Data Minimization Principle

We ensure that only relevant and necessary personal data is collected and processed. Data is not retained or used beyond the purpose for which it was originally collected unless required by law.

Data Sharing and Disclosure

We do not sell or trade personal data. Information may be shared with trusted service providers under confidentiality obligations, with legal authorities when required, or with successor entities in the event of business restructuring.

Data Retention Policy

Personal data is retained for the duration of the business relationship and for a period of up to five years thereafter, or longer if required under applicable laws such as taxation or regulatory compliance requirements.

Data Security Framework

We implement appropriate technical and organizational measures including encryption, controlled access, secure storage systems, and regular security monitoring to protect personal data. However, no method of transmission over the internet can be guaranteed to be completely secure.

Data Breach Protocol

In the event of a data breach, we will take appropriate steps to assess the impact and notify affected individuals and relevant authorities as required under applicable laws.

International Data Transfers

As a global service provider, personal data may be transferred and processed outside your country of residence. We ensure that such transfers are protected through appropriate safeguards and compliance with international data protection standards.

User Rights

Depending on applicable laws, users may have rights to access, correct, delete, or transfer their personal data, as well as the right to object to processing or withdraw consent. Requests can be submitted to info@cloudstine.com and will be addressed within a reasonable timeframe.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze website performance, and support marketing efforts. Users can manage cookie preferences through their browser settings.

Children's Data Protection

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from minors.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such external platforms.

Updates to Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website along with an updated effective date.

Compliance Statement

This Privacy Policy is designed to comply with applicable data protection laws including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA), where applicable.

Grievance Redressal Mechanism

Users may raise concerns or complaints regarding the processing of their personal data by contacting us. All grievances will be reviewed and addressed within a reasonable timeframe, typically within 30 days.

Contact Information

Cloudstine Automation Private Limited, Office No.9, 3rd Floor, A Building, City Vista, Fountain Road, Kharadi, Pune, Maharashtra 411014, India. For any privacy-related inquiries, please contact us at info@cloudstine.com.

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